SSL Certificates

Let's Encrypt certificates adhere to the same security standards and provide the same level of encryption as commercial certificates. However, Let's Encrypt certificates have a much shorter validity period of just 90 days compared to one or two years for commercial certificates. The short validity period could pose a problem due to the need for regular renewals. We have taken care of this on our side by automating the renewal process, so your certificates will remain valid until you manually deactivate them.

To be able to access your website over HTTPS, you need an SSL certificate installed for your domain. You can opt to purchase a commercial certificate from us or from a third-party, or you can install a free certificate from Let's Encrypt. To order a commercial certificate from us, please navigate to the comparison table above.

You can install Let's Encrypt certificates for your domains/subdomains/parked domains through the hosting Control Panel -> section SSL/HTTPS -> Let's Encrypt certificates. In this section, you should select the hostname for which you want to issue a Let's Encrypt certificate. If you want to have a certificate issued for all subdomains of a domain name, you should create a certificate for the * (wildcard) subdomain. Once you make your selection, press the "Enable" button. Doing this will automatically request certificates for the chosen hostname(s) and will have them installed on the server. If the selected hostname (domain/subdomain) does not point to our hosting service, you will not be able to issue and install a Let's Encrypt certificate for it. This is due to the specifics of the issuance of Let's Encrypt certificates. Attempts to issue a certificate for a hostname that does not point to our service will fail.

You will need to reconfigure the website to work over HTTPS. You can try forcing a redirection to HTTPS from the Control Panel -> SSL/HTTPS -> Force HTTPS -> click on the "Enable" button next to the hostname in question. In most cases the redirection to https:// will work without issues.

However, if your site includes images or other resources loaded via hard-coded http:// links, you will need to manually edit these links, so that they load via https://. Otherwise, you will receive mixed content warnings in some browsers.

If you are using WordPress, the "Force SSL" option in the Control Panel might not be sufficient. In such cases, you can refer to our blog post for instructions on how to move WordPress to HTTPS, or you can contact our Support Team.

You can enable a Let's Encrypt certificate for any domain that's parked or set as main under your hosting account. There is no limit to the number of Let's Encrypt certificates you can activate. The only requirement is that the hostname in question points to the default IP address of your hosting account with us. The IP address is listed on the left pane of the Control Panel (IP addresses -> default).

Yes, you can purchase an SSL certificate from a third-party and install it via the Control Panel -> SSL/HTTPS -> SSL certificates. The hostname in question must be pointed to our server. The certificate files should be in PEM format, in a version for Apache + Mod_SSL web server. You will typically receive three pieces of information, usually in separate files: Private Key, Personal Domain Certificate, Intermediate Certificate Bundle.

The Let's Encrypt certificates manager allows you to install a Let's Encrypt certificate for mbox.your_domain.com, which is the location of your Webmail program.

To enable the certificate for your Webmail, you simply need to locate the mbox.your_domain.com hostname in the list of domains/subdomains in the Let's Encrypt certificates manager, check the box in front of it, and use the "Enable" button. If you have parked domains on your account and you use any of them to access your Webmail program (e.g. mbox.parked_domain.com), you need to enable a certificate for each domain. If you enable a certificate for your * (wildcard) subdomain, it will be effective for your mbox subdomain as well.

RapidSSL and QuickSSL Premium certificates can be cancelled and refunded within 5 days from the purchase date. The free refund period is extended to 25 days for Sectigo Essential and Wildcard certificates. During this period, you can cancel your certificate order and receive a full refund or have us reissue the certificate for another hostname.