Don’t Worry - We got your back(up)

Here are just some of the reasons why backups are essential:

Our system makes automated daily backups of your entire account, including files, databases, and email messages, and each backup is kept for seven days on a different machine. You can restore your data up to seven days back from these System Backups via the “Restore" section of the hosting Control Panel. You can opt to restore just a selection of files and folders, an entire database or a selection of tables, and even the missing messages or address book entries from your mailbox. It’s also important to note that the System Backups do not count towards your disk space quota.

You can create Personal Backups on demand. You can generate a Personal Backup from the Backup section in the Control Panel. When you make a Personal Backup, it is kept on the server for three days by default, but you can choose to save it permanently in your user space. If you do this, it is kept until you delete it. Permanently saved Personal Backups count towards your disk space quota.

Yes, you don't have to contact us every time you wish to restore data from the System or Personal Backups, although we will gladly assist if you need our help. You can easily restore files, MySQL databases, and mailbox from the System Backups or from your Personal Backups (if you have created such) using the Restore Manager in the Control Panel.

The flexibility of our backup system allows you to choose among three different restore modes depending on your situation:

Unlike other hosting providers, our automated backup system comes without any restrictions or hidden catches. We back up your entire account, every day of the week, regardless of its size or inodes number, and our system backups go seven days back. If you look at the fine print of the backup service terms of other providers, you will find a number of different limitations.

Yes, we make daily backups of all mailboxes under the account, and each backup is kept for seven days. Thus, we have email backups stretching seven days back. The backups contain only the messages that are present in a given mailbox when a backup is created. If you are missing a given message, you can try to recover it from our system backups.

Our backup service is included for free with all hosting plans. For accounts on shared servers, the System Backups go seven days back, while System Backups on the VPS (First Class and Ultimate) and WebApps plans are kept for 15 days. The System Backups are not counted towards your disk space quota. Moreover, we do not impose any restrictions, as we back up your entire account regardless of its size and number of inodes (files and folders). You can also easily create your own Personal Backups and opt whether to keep them permanently or have them deleted automatically after three days. Lastly, restoring from the backups is quite easy using the Restore section of the Control Panel.

There are a lot of hosting providers whose automatic backup service runs once a week on a random day, and each run overwrites any previous backups. Only one system backup is kept at a time. Others impose an additional monthly charge for a backup service similar to ours. Or, they would claim to perform regular backups of your entire account, but would require payment should you wish to restore data. Most providers apply certain restrictions whereby weekly backups of shared servers are performed ONLY for accounts that are under a certain size and inodes number - e.g. 3 GB and 100,000 inodes.

The "Extended Backups" service is a hosting account upgrade which can be purchased through the account's Upgrades page in your ICDSoft Account Panel.

If you enable "Extended Backups" for your SmartVPS, the service will be activated for all existing and new accounts created on this particular SmartVPS.