Automatic Service Renewal

The ICDSoft Auto Renewal system gives you the option to have hosting services automatically renewed before expiration. This way you can avoid any potential downtime due to service expiration. To use the Auto Renewal system, you need to: have a reseller account with ICDSoft; have a PayPal account.

When a hosting service is due for renewal, and it has the Auto Renewal option enabled, the system will automatically renew the service 10 days before its expiration date and add the renewal fee as a debit to the account balance. Once a month, the system will clear any outstanding balance by charging your PayPal account automatically.

You can enable the Auto Renewal feature from the Account Panel Dashboard > Auto Clear Balance via PayPal > Enable. You will be taken to PayPal's website to complete the activation process. Once this is done, you can activate the Auto Renewal option for each hosting service via its management page accessible via the Account Panel. For example, to enable automatic renewals for a hosting account, go to Hosting Accounts > click on the account username > Account Details > Auto Renewal option. The system will create an automatic payment for the renewal where you will be able to check the payment details at any time.

When you enable Auto Renewal for a hosting service, the system automatically creates an automatic payment for it. You can see all automatic payments via the Automatic Payments section in the Account Panel. There you can see details such as payment status, payment method, next payment date, client details, hosting products, the total fee you will be charged. Active payments can be canceled at any time via the "Cancel automatic payment" button. If needed, you can easily set up a new automatic payment by turning on Auto Renewal for the desired service. You can still pay for services manually even if they are included in an automatic payment. The payment and expiration dates will be updated automatically in the payment. The system will make 4 attempts to process an automatic payment. In case the automatic payment fails 4 times, it will be canceled. IMPORTANT: The total fee shown in the automatic payment is updated twice daily and is calculated dynamically based on the current service prices and your discounts. The total fee you will be charged will always be accurate and reflect the correct service prices and discounts at the time of charging.

Each automatic payment can be canceled at any time via the Automatic Payments section > click on the payment > "Cancel automatic payment" button. You can disable the Auto Renewal option for all payments by turning off the Auto Clear Balance via PayPal option via the Account Panel Dashboard > "Cancel auto clear" button. If you decide to enable Auto Renewal again in the future, you will have to enable the "Auto Clear Balance via PayPal" option again, and then enable Auto Renewal for each service you want to have renewed automatically.