News
SubscribeApr 5, 2019
ICDSoft servers not affected by Apache vulnerability CVE-2019-0211
A privilege escalation vulnerability (CVE-2019-0211) in the Apache web server was recently discovered. This vulnerability is particularly bad for some shared hosting providers, as it may allow unprivileged scripts to take over the main Apache process.
The Apache instances running on our servers are not affected by this vulnerability, as they are protected by the suEXEC security mechanism. Nonetheless, since our system administrators regularly update all software on our servers, a pa...
Mar 6, 2019
Control Panel subusers feature added to the Economy plan
The Control Panel Subusers feature is now available for accounts on the Economy plan in all data centers. This feature allows our clients to create and manage additional users for the hosting Control Panel. Access for each Control Panel subuser can be limited only to certain sections of the Control Panel.
All ICDSoft customers can use this feature via their hosting Control Panel > Control Panel Subusers section.
Feb 11, 2019
Upgrade to a new hardware platform in the US data center
We are in the process of migrating all servers in our US data center to our new hardware platform. It features the latest Xeon Gold processors, enterprise-grade RAID SSD storage arrays, and optimized 10 Gigabit Ethernet internal network connections.
The new hardware is co-located in a brand-new data center facility situated next to our existing facilities in Boston, MA. This new facility features upgraded network connections, advanced DDoS protection services, improved data security...
Jan 8, 2019
Live chat assistance now available
We are happy to introduce a new channel for communication and assistance - our live chat. Our operators will gladly assist you with any questions you may have regarding our services, as well as help you choose the best hosting plan for your needs.
Although the live chat is mainly for pre-sales questions, our chat operators can also help existing customers with some general hosting-related issues. However, the best way to get assistance for more complex issues remains posting a suppo...
Jan 8, 2019
The ICDSoft blog is now live
We are excited to announce the addition of a new item to our collection of helpful online resources - the ICDSoft blog. Our team has gathered a lot of experience through the years, and we decided it's high time we shared some of it in a blog format. We are working hard to constantly write new and original content, so make sure you stop by our blog from time to time to see what we've got for you.