Microsoft Outlook for macOS (POP3 & SMTP over SSL)

To configure your Microsoft Outlook application on macOS to send and receive email using our servers via POP3 and SMTP over SSL/TLS, follow the steps below.

Before You Start:

• Email Address: Replace [email protected] with your actual email address.
• Server Host: Replace mail.your-server.com with your server's host name (listed in your Control Panel). For example, if your server is s777.sureserver.com, your Server Host would be mail.s777.sureserver.com.

1. Open Microsoft Outlook

• If you don't have any accounts set up already, you will be taken to the new account screen by default. Otherwise, select Tools > Accounts from the menu bar.

• Click on the + button at the bottom left of the page > Add Account.

2. Create the account

• Enter your email address and click Continue.

• Click Not IMAP? in the upper-right corner of the next screen:

• Choose POP at the next screen:

3. Configure the Account

On the next screen, click Advanced Settings and fill in the following details:

• Email Address: (will be prefilled)

• POP Username: [email protected] (replace with your actual address)
• POP Password: your password
• POP Incoming Server: mail.your-server.com (replace with your server name)
• POP Port: 995
• Use SSL to connect: (recommended)
• SMTP Username: [email protected] (replace with your actual address)
• SMTP Password: your password
• SMTP Outgoing Server: mail.your-server.com (replace with your server name)
• SMTP Port: 465
• Use SSL to connect: (recommended)

4. Finish.

Once all steps have been completed successfully, you should get the "POP account has been added" confirmation.

Click Done. Your Outlook application is now configured! 

You may miss some e-mail messages if you use POP3 to access a mailbox that has SpamAssassin enabled for it. Please read our Possible issues when using POP3 and SpamAssassin article for more information.