Apple iPad (IMAP)
 | This article contains instructions for an outdated version of iOS. Instructions for the latest version are available at: |
To configure iPad to receive and send email using our servers over IMAP and SMTP, you can follow the steps below. In this manual we are using example domain name and email address, so please make sure to replace:
| [email protected] with your email address domain-name-example.com with your domain name |
1. On your iPad's home screen, tap Settings.
2. Tap Mail, Contacts, Calendars, then tap Add Account.
3. Tap Other, then tap Add Mail Account.
4. In the Name field you should enter the name that would appear on the messages you send.
Enter [email protected] in the Email field.
In the Password field you need to enter the current password for this particular mailbox.
In the Description field you need to add a short description of your account in your e-mail client. This name would show up only in your own mail program. You can set a name such as "Work Account", "Sales mail" or your name, for example.
Tap the Next button.
5. Tap IMAP.
For Host Name in the Incoming Mail Server section use mail.domain-name-example.com (replace domain-name-example.com with your domain name).
Enter [email protected] in the User name field (replace [email protected] with your email address).
The Password field should be filled in for you from the previous screen.
For Host Name in the Outgoing Mail Server section use mail.domain-name-example.com (replace domain-name-example.com with your domain name).
Enter [email protected] in the User Name field (replace [email protected] with your email address).
In the Password field enter the current password for this particular mailbox.
Tap the Save button at the top of the screen.
6. Mail will verify your settings by connecting to the server. You will need to have an active Internet connection for that.
Tap Cancel on the Cannot Verify Server Identity warnings (you may get more than one) and tap Yes when asked whether you want to continue setting up the account without SSL.
7. Your device will show the IMAP screen next. Make sure Mail is set to ON.
Tap on the Save button.
8. Tap your account under Accounts.
9. Tap on your account on the next screen as well (under the IMAP section).
10. Scroll to the Outgoing Mail Server section and tap on the SMTP setting.
11. Under Primary Server tap mail.domain-name-example.com.
12. Make sure that Use SSL is set to OFF and that Server Port is set to 587.
Tap on the Done button.
Tap on the back arrow button at the top of the page.
13. Tap Advanced.
14. Make sure that Use SSL is set to OFF, and that the Server Port is 143. Type INBOX (all caps) for IMAP Path Prefix.
Tap the back arrow at the top left corner of the screen to return to the previous screen, then tap on the Done button there. Your email account is now successfully configured..
You can add additional email accounts by repeating the same procedure.