Web Hosting

You can easily move your messages from your old hosting provider to our servers with our Copy mailbox tool in the Control Panel. All you need is IMAP access to your mailbox on the old server.

If the old host uses cPanel, you can use the Migration tool in the Control Panel to import your mailboxes from a cPanel backup.

Alternatively, if the other hosting provider can provide an archive of the emails in Maildir format, you can provide us with the file, and we will check if we can import your messages from it.

You can also move the messages via IMAP. You can move messages between servers via IMAP by using a mail program such as Thunderbird. You will need to configure two IMAP accounts for each mailbox in the mail program - one that connects to the old mail server, and one that connects to our server. Then you will be able to drag-and-drop messages between the servers. Note that you would first have to recreate the necessary mailboxes on our end through the Mail Manager in the Control Panel.

You can find instructions for configuring some of the most popular mail programs in our knowledge base section about configuring an e-mail program.

Yes, the antispam utilities on our servers include:

- Real-time blocking lists - messages from known spam sources are blocked at the SMTP level.
- SpamDyke/graylisting - filtering messages at the SMTP level based on DNS checks.
- SpamAssassin - content filtering based on predefined rules as well as blocking lists, including Bayesian classifier, allowing customers to mark messages as spam or ham by moving them to and out of the Junk Mail folder.
- Custom header filters that each of our customers can set to block messages from specific sources, or matching specific patterns.

More information about the anti-spam tools we offer is available in our spam protection documentation.

Yes, our email service is fully compatible with all email clients that support IMAP(S)/POP3(S) and SMTP. You can refer to our manuals for step-by-step instructions on setting up the most popular email clients.

We also have a video on setting up Apple Mail (for macOS 10.15) to connect to our email service:

We offer an in-house built Webmail interface that allows you to access your email account(s) in a web browser. To access the Webmail interface, please go to:

http://mbox.example.com

You need to replace example.com with your domain name. In order for this link to work, you need to have your domain name pointed to our hosting service already.

Yes, subaddressing is available on our servers. You can use the - (minus) sign to receive messages for multiple email addresses on a single email account.

Our servers run Linux and the server-side scripting languages we support are PHP, Perl, Python, TCL, and Ruby. PHP and Perl are more popular and widely spread languages and in general you can find more and better supported products written in them. We also support MySQL.

You can run WordPress, Joomla, phpBB3, osCommerce, ZenCart, Baikal, SMF, Magento, XOOPS, e107, SugarCRM, Coppermine, WebCalendar, MODX, TikiWiki, MediaWiki, Concrete5, PrestaShop, WooCommerce, Piwik/Matomo, OpenCart, LimeSurvey, Nextcloud, and many others.

You can find a list of awesome software you can host with us here. You can find installation instructions in our Knowledge Base.

The Economy and Business plans support only parked domains, which are full website and mailbox aliases of the main domain. On the Business Plus plan, you can have 5 separate websites with separate mailboxes on separate domains (1 main + 4 addons) in addition to parked domains.

Our hosting services are fully managed, so root access (including sudo) is not available to end users.

SSH access is available with all of our hosting plans. Note that it's disabled by default. You can enable it from the Control Panel -> SSH Access section. Detailed instructions on connecting to the server over SSH can be found in our SSH documentation.

You can upload files to the server using the File Manager in the Control Panel or with an FTP client. Instructions on uploading with an FTP client are available in the Uploading files section of our knowledge base.

We do our best to provide our customers with the latest and most stable versions of available programming languages. We offer support for PHP, Python, Perl, Ruby, and TCL.

The supported PHP versions are listed in our PHP Version article. You can easily change the default PHP interpreter for your hosting account through the PHP Settings interface of the hosting Control Panel.