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MySQL 5.6.27 installed on all servers

As of this week, MySQL 5.6.27 has been installed on all our servers.

When considering server software updates, we always try to balance between providing the newest technologies, ensuring the security of the services we offer, and providing enough time to customers to deal with software related matters, in case their site software is not backward-compatible. The security of our servers is a top priority - in case a critical software vulnerability is found that may affect the security of the whole server, we will be making these software updates immediately.

Due to security fixes in MySQL 5.6.27 and the lack of known backward compatibility problems, our system administrators have installed it on all our servers, forcing its usage by all customers. All previous/older MySQL versions are no longer available.


Another tool for our resellers - Online Stores for hosting services

We have always paid special attention to our reseller program, as it is an essential part of our business model. The success of our resellers will be our own success as well, and we are well aware how important it is our resellers to have the proper tools for their operations.

Our software team released today a new tool in our Reseller Panel - the Online Stores. Its main purpose is to allow resellers to automate the ordering process, and thus assist them in growing a successful reseller business.

With the Online Stores tool, our resellers can create online stores for hosting services, set prices and settings for each store, and utilize a site widget, which would display the order form on the reseller website(s). Customers of the reseller are able to purchase services on the reseller website(s), submit a payment to the reseller, and have the service enabled on our side immediately. Thus, the whole ordering process can be fully automatic, with orders processed 24/7, without any intervention by the reseller.

We will continue to expand the Online Stores tool, by adding more products, features, and payment options.


PHP 5.5 available on all servers

Following our policy to provide the most recent server technologies which we consider stable enough for production environment, PHP 5.5 is now available on all our servers. Customers can now choose between PHP 5.5 and PHP 5.3 as default PHP interpreter for their accounts.

We are well aware that PHP 5.3 is no longer supported by PHP developers. However, according to our analysis PHP 5.3 still does not pose a security threat to hosting servers. That's why we decided that we will keep it for now, giving our customers enough time to make their software compatible with PHP 5.5 - PHP versions over 5.3 introduce major changes that require some older sites/software to be rewritten.

Security of course is a primary concern, and our system administrators are closely monitoring the situation around PHP 5.3. If a security vulnerability is ever discovered, PHP 5.3 will be removed immediately. That's why we advise customers to make sure that their PHP sites/software are compatible with PHP versions over 5.3.


First Class servers in Europe

The First Class Managed VPS plan is now available on servers in Europe.

With two cores of Xeon E5-2630@2.30GHz, 4GB RAM, and 100GB storage on solid-state disks in RAID6 array, the First Class Managed VPS plan provides excellent performance for resource-demanding sites. With the new First Class servers at the Neterra datacenter in Sofia, our customers have more flexibility when selecting a location closest to their visitors.


New Reseller Panel interface

A new version of the Reseller Panel interface is now available to our resellers. It comes with a new design and additional features, such as improved order history, account balance refills and payments from the balance, as well as an overdraft feature for larger resellers.

Our resellers are a vital part of our company business model and vision for the future. Our own marketing budget has always been near zero, as we direct our efforts and resources towards the hosting service itself. Although we do not have sales staff in our office, we still have the best Sales Team on the Internet - our loyal resellers. We believe that providing the best hosting service to them will allow both ours and their business to grow.

We plan to add more features to the Reseller Panel in the near future, targeted towards better account management, automated generation of sales, and easier submission of orders for all our services.