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Reseller Overdraft feature

Given our close-to-zero marketing budget, the Reseller program could be considered our main marketing tool. That's why we are constantly looking into improving the experience of our resellers and optimizing their operations. Following this goal, today we extended the Overdraft feature specifications, so that it is now enabled for a greater number of our resellers.

The Overdraft in the Reseller Panel allows resellers to purchase and renew services without submitting a payment through a payment processor immediately. Instead, they are able to pay using the allowed overdraft until the overdraft limit is reached. Once a month, the reseller can cover all purchased services with a single transaction. The Overdraft is not a financial feature - there are absolutely no interest rates, taxes, or fees involved. The mere purpose of the Overdraft feature is to allow resellers to purchase services faster, without requiring an immediate payment transaction for each order.

So far, the Overdraft feature was used by a small number of our larger resellers. As of today, the allowed overdraft is calculated for each reseller individually, according to a dynamic formula based on the number and type of their active hosting accounts. Generally, the more accounts a reseller has in their panel, the greater the allowed overdraft would be. All resellers who are entitled to an overdraft of more than $100 USD, now have the Overdraft feature visible in their Account Balance section, and they can use the overdraft as a payment method.

The extension of the overdraft availability amongst more resellers also allows us to lower our transaction costs, due to the smaller number of transactions involved. Every business is usually interested in lowering costs and optimizing performance, and we are no exception to that. Of course, there are certain areas in which we would not look into cutting costs, such as our server hardware, network connectivity, or personnel costs - these are the areas that have direct influence on the level of our service. However, when it comes to transaction costs, any available resources spared would simply be directed to other more vital areas, as the ones mentioned.

The Overdraft could be very useful along with the Online Stores feature in the Reseller Panel. As a reseller, you can set up an online store on your website linked to your reseller account with us. Then, when a customer submits an order and a payment to you on your website, the order would be received in your Reseller Panel, and automatically processed by us using your overdraft as a payment method. Thus, your customer would receive their service immediately, at any time of the day or the week. You just need to check your reseller balance regularly, and cover the outstanding amounts when needed. You can check the Reseller Panel documentation, as well as contact us, for more information on how to set up your reseller website. This setup could work for any reseller, even without an enabled overdraft, by simply topping up the account balance when necessary.

We hope that the overdraft availability will help our resellers with the expansion of their business.


Another tool for our resellers - Online Stores for hosting services

We have always paid special attention to our reseller program, as it is an essential part of our business model. The success of our resellers will be our own success as well, and we are well aware how important it is our resellers to have the proper tools for their operations.

Our software team released today a new tool in our Reseller Panel - the Online Stores. Its main purpose is to allow resellers to automate the ordering process, and thus assist them in growing a successful reseller business.

With the Online Stores tool, our resellers can create online stores for hosting services, set prices and settings for each store, and utilize a site widget, which would display the order form on the reseller website(s). Customers of the reseller are able to purchase services on the reseller website(s), submit a payment to the reseller, and have the service enabled on our side immediately. Thus, the whole ordering process can be fully automatic, with orders processed 24/7, without any intervention by the reseller.

We will continue to expand the Online Stores tool, by adding more products, features, and payment options.


New Reseller Panel interface

A new version of the Reseller Panel interface is now available to our resellers. It comes with a new design and additional features, such as improved order history, account balance refills and payments from the balance, as well as an overdraft feature for larger resellers.

Our resellers are a vital part of our company business model and vision for the future. Our own marketing budget has always been near zero, as we direct our efforts and resources towards the hosting service itself. Although we do not have sales staff in our office, we still have the best Sales Team on the Internet - our loyal resellers. We believe that providing the best hosting service to them will allow both ours and their business to grow.

We plan to add more features to the Reseller Panel in the near future, targeted towards better account management, automated generation of sales, and easier submission of orders for all our services.


Another tool for our affiliates

We added another feature to our panel for affiliates.

Our affiliates can now create their own promotions and deliver special discounts to visitors on their sites. The system works with promotional codes, which our affiliates can create at their administrative panel. Each promotional code has its own link and discount settings. The discount delivered to the site visitor is subtracted from the affiliate bonus. Thus affiliates share a part of their bonus with their visitors/customers.

Here is an example:

An affiliate creates a promotional code for 10% discount and uses the promotional link on their site. Whenever a visitor follows this promotional link, they will receive a 10% discount on new account purchases. In this case, the bonus for the affiliate would be 40%.

There is no limit to the number of promotional codes each affiliate can create. The value of each promotion can be between 10% and 50%. Our affiliates can use different promotional links on different sites.

We believe that this feature will allow our affiliates to increase their click-through rates and earnings, as providing unique discounts can attract more potential customers.


New Reseller Panel officially released

Version 2 of our Reseller Control Panel is now officially in production. It introduces a brand new interface and several new features, such as ordering multiple items with a single payment (a shopping cart), and monitoring/management of domains registered with us. We plan to add many new features to the Reseller Control Panel, making it even easier for our resellers to run their hosting business.