ICDSoft recognizes that down time is not an option for your web site. That's why we invest heavily in hardware and our facilities are carefully chosen to ensure that clients are up and running on the web 24 hours a day, 7 days a week, 365 a year.

• typical floor: 4.1m ( 3.5m under beam )
• floor loading: 5 kPa / 7.5kPa
• Total floor area: 350,000 sq.ft. gross
• Typical floor: 14,000 sq.ft. gross
• No. of Storey: 24 storeys of ISC's

• Utility Connection
• Dual feed 11kV power supply from separate HKE zone substations
• Dual feed telecom connection from separate telephone exchanges
• Electricity Supply
• Main Supply: 2000 KVA Transformers
• UPS: 400KVA UPS modules with n+l configuration per floor, 30 mins battery back up time, dual power supply risers
• EPS: 2000KVA generator sets ( 24-hour continuous full supply )
• Earthing: Separate data center clean earth

• Indoor temperature at 20 +/- 2 Degree Celsius
• Relative humidity at 50% +/- 10 %
• Direct expansion type or Chilled Water Type CRAC unit

• Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are with 2x Quad-core Xeon processors, 8 GB RAM and RAID 6 disk arrays. The hot-swap HDDs, power supply units and cooling fans allow repairs/replacement of these components while the machine stays online. This design brings the hardware reliability to a highest level.

• We keep a spare/standby server in each server rack. If a production server fails, it will be immediately replaced by a spare server, and the latest backup will be restored. This way ICDSoft can offer you a 99.9% uptime guarantee.

• Dual TBE rooms and dual risers
• Dedicated 100mm dia G.I. Conduit for vertical backbone.
• G.I. Conduit for interfloor cabling use
• Optical fibre to the building